Loading...
Serving Durango, CO and surrounding areas. (970) 844-8919
Effective date: January 1, 2026
These Terms and Conditions govern your use of the website located at insulationdurango.com and any services provided by Durango Insulation ("we," "our," or "us"). By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully.
By using our website, submitting a contact or quote request, or entering into a service agreement with Durango Insulation, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please do not use our website or engage our services. We reserve the right to update these terms at any time, and your continued use of our website after any change constitutes acceptance of the revised terms.
Durango Insulation provides residential and commercial insulation services in Durango, CO and surrounding communities. Our services include, but are not limited to, spray foam insulation, attic insulation, blown-in insulation, crawl space insulation, wall insulation, basement insulation, air sealing, vapor barrier installation, and related insulation removal and retrofit work.
All work is performed by our trained team in accordance with applicable building codes and manufacturer specifications. Specific scope of work, materials, and methods will be outlined in a written estimate or service agreement provided before work begins.
Estimates provided by Durango Insulation are based on a site visit and the information available at the time of assessment. Estimates are valid for 30 days from the date of issue unless otherwise noted in writing.
Final pricing may differ from the original estimate if the actual scope of work changes after the estimate is issued, if unforeseen conditions are discovered during the project (such as existing damage, structural issues, or hazardous materials), or if the customer requests additions or changes to the agreed work.
We will notify you in writing of any significant change to the estimated cost before proceeding with additional work. Verbal estimates are provided as a general reference only and are not binding.
Work is scheduled after a written estimate has been accepted by the customer. We make reasonable efforts to complete work on the agreed date. Delays caused by weather, material availability, or other circumstances beyond our control do not constitute a breach of this agreement.
If you need to reschedule or cancel a confirmed appointment, please notify us at least 48 hours in advance. Cancellations made with less than 48 hours notice may be subject to a cancellation fee to cover scheduling and preparation costs already incurred.
We reserve the right to reschedule appointments due to unsafe working conditions, weather events, or other circumstances outside our control. We will contact you promptly and work with you to find an alternative time.
Payment terms will be specified in the written estimate or service agreement for each project. For most residential projects, payment is due upon completion of the work unless a different arrangement has been agreed to in writing in advance.
For larger or multi-phase commercial projects, we may require a deposit before work begins and progress payments at agreed milestones. Specific payment schedules will be documented in the service agreement.
Invoices that are not paid within 30 days of the due date may be subject to a late payment fee. We reserve the right to pursue collection of unpaid balances through appropriate legal channels, and the customer agrees to pay any reasonable costs of collection, including attorney fees, if permitted by applicable law.
The customer is responsible for ensuring that the work area is accessible and reasonably prepared before the scheduled job date. This includes clearing storage from attics and crawl spaces, providing access to all areas where work will be performed, and following any preparation instructions provided by our team.
For spray foam insulation projects, the customer is responsible for arranging to vacate the property - including all people and pets - for the duration of the work and for the re-entry period specified by the contractor. Failure to vacate as required may result in rescheduling and associated costs.
Durango Insulation warrants that work will be performed in a professional and workmanlike manner, consistent with industry standards and the terms of the service agreement. Specific warranty terms, if any, will be stated in the written service agreement for each project.
Warranty coverage does not apply to damage caused by factors outside our control, including but not limited to subsequent water intrusion, structural movement, pest damage, modification of our work by others, or failure to maintain the property in accordance with any guidance provided at project completion.
To the fullest extent permitted by applicable law, Durango Insulation shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to our services or your use of our website. This includes, without limitation, loss of use, loss of revenue, or damage to property not directly caused by our negligence.
Our total liability to you for any claim arising from a service we perform shall not exceed the total amount paid by you for that specific project. Nothing in these terms limits our liability for personal injury, death, or fraud caused by our negligence.
Our website and its content are provided "as is" without warranties of any kind, express or implied. We make reasonable efforts to keep information accurate and up to date, but we do not warrant that the website will be uninterrupted, error-free, or free of viruses. We are not responsible for any loss or damage arising from your reliance on information found on our website.
If a dispute arises between you and Durango Insulation, we encourage you to contact us directly first. Most concerns can be resolved quickly through direct communication. Please reach out to us at quotes@insulationdurango.com or by calling (970) 844-8919.
If a dispute cannot be resolved informally, the parties agree to attempt resolution through good-faith mediation before pursuing formal legal action. Any unresolved disputes shall be subject to the jurisdiction of the courts located in La Plata County, Colorado, and shall be governed by the laws of the State of Colorado.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict-of-law provisions. Any legal action or proceeding arising under these terms shall be brought in the courts of La Plata County, Colorado, and you consent to the personal jurisdiction of such courts.
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted to this page with an updated effective date. Your continued use of our website or engagement of our services after any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.
If you have questions about these Terms and Conditions, please contact us: